THE Welsh Ambulance Service is using robots to help run its behind-the-scenes operations. The Trust is using Robotic Process Automation (RPA) technology to perform time-consuming administrative tasks to free up staff to focus on tasks that add the most value. The use of software robots, or ‘digital workers,’ is saving time and allowing colleagues to harness their skills…
There are around 100,000 strokes in England, Scotland and Wales every year. Stroke is the fourth single leading cause of death in the UK and the single largest cause of complex disability. In Wales, stroke affects around 1,600 people in the South-Central Wales area each year, with 3,200 seeking hospital care for suspected strokes. A…
The second phase of the Emergency Medical Retrieval and Transfer Service (EMRTS) Review about how to further improve the air ambulance service in Wales – that is provided in partnership between the Wales Air Ambulance Charity and NHS Wales’ EMRTS – will take place between 09 October and 05 November, 2023 for public feedback. Phase…
The second phase of the Emergency Medical Retrieval and Transfer Service (EMRTS) Review about how to further improve the air ambulance service in Wales – that is provided in partnership between the Wales Air Ambulance Charity and NHS Wales’ EMRTS – will take place between 09 October and 05 November, 2023 for public feedback. Phase…
Members of the public can observe the once-yearly gathering of Board members via Zoom on Wednesday 27 September 2023 from 9.30 am. Learn more about the Trust’s achievements over the past year, including the launch of the Cymru High Acuity Response Unit, which was set up to improve cardiac arrest survival rates. There will also be…
Meet Ian Jones, a dedicated paramedic of the Welsh Ambulance Service, who has recently been diagnosed with melanoma, a form of skin cancer. His journey is not only a personal one but also a call to action for others to be vigilant about recognising signs and symptoms. As Ian’s colleague and dear friend, Andrew Jones,…
THE WELSH Ambulance Service has unveiled a newly refurbished facility for staff based in Cwmbran Vantage Point House now boasts an upgraded reception and conference room with new technology, a brand-new IT suite, improved staff well-being and welfare areas and a newly refurbished integrated Clinical Contact Centre for Emergency Medical Services, Ambulance Care Services and…
The public can join on Zoom to hear senior leaders discuss performance and patient safety, as well as the Trust’s financial position and plans for the future. The Trust’s Programme Manager for Dementia will talk about the recent co-production work undertaken to improve the experience of dementia patients, and there will also be an opportunity…
The Welsh Ambulance Service has introduced new technology to improve the way it responds to 999 calls. LifeX is a telephony and communications system that helps control room dispatchers to better communicate with frontline crews and process information in a more streamlined way. The Trust is the largest ambulance service so far in the UK…
