The Welsh Ambulance Service is preparing to host an extraordinary Trust Board meeting. The public can join on Microsoft Teams to hear Board members approve further changes to the way 999 calls are categorised, which are due to go live in December. New Orange, Yellow and Green categories, which build upon the Purple and Red categories already…
The Welsh Ambulance Service is preparing to host its bi-monthly Trust Board meeting. Members of the public can join on Microsoft Teams to hear Board members discuss further changes to the way 999 calls are triaged which are due to be introduced over winter. New ‘orange: time sensitive’ and ‘yellow: assess and respond’ categories –…
THE Welsh Ambulance Service is urging the public to act responsibly over the summer bank holiday weekend. The Trust is reminding the public about the alternatives to 999 in order to protect its precious resources for those who need them most. Recommendations include: NHS 111 Wales has also introduced a new virtual assistant to help website…
LEARNER drivers are to be tested on their CPR skills in an update to the theory test. Questions on basic CPR and defibrillator use will be added to the car and motorcycle theory test in early 2026. Drivers are often first on the scene when someone has a cardiac arrest. The Driver and Vehicle Standards Agency hopes the…
The Welsh Ambulance Services University NHS Trust is pleased to announce the appointment of Emma Wood as its new Chief Executive. Emma joins the Trust from University Hospitals Bristol and Weston NHS Foundation Trust, where she has served as Chief People Officer and Deputy Chief Executive Officer. With nearly two decades of experience as a…
THE Welsh Ambulance Service is preparing to host its Annual General Meeting. The public can join the meeting via Microsoft Teams to learn more about the Trust’s achievements over the past year. The Board will also give an update on performance and finances, discuss the annual report and accounts for 2024/25 and take questions from the public….
NHS 111 Wales has introduced a new virtual assistant to help website users get the right health advice, fast. The AI-powered assistant, which is available in multiple languages, scans the website for information and advice based on prompts from the patient. The technology has been designed to offer a quicker and more seamless experience for…
A new purple category is being introduced for people suffering from an out-of-hospital cardiac arrest and the red category will be retained for the life-threatening emergencies, those at high risk of cardiac or respiratory arrest, including illnesses and trauma. The changes are designed to ensure more people get the life-saving help they need from the…
THE Welsh Ambulance Service has introduced a new tool to identify and better support people with additional needs. The digital system that crews use to capture a patient’s medical information now has a ‘Needs’ tab which prompts them to ask whether the patient has a learning disability, is autistic or neurodivergent. The new feature also…
A pair of Welsh Ambulance Service colleagues have been recognised at a prestigious House of Lords event to celebrate women. Kat Cobley, the Trust’s Head of Inclusion and Engagement, and Hayley Jones Dunne, Organisation Development Manager for Equality, Diversity and Inclusion, were among a select group of guests at the third annual Women Mastering Change event in…
