Rail fares increasing across Wales despite poor service

Responding to the news that rail fares are going up 4.9% in Wales, Natsha Asghar MS, Shadow Transport Minister, said:

“As passenger numbers have declined on trains, I cannot see how raising the fares will encourage commuters back.

“Transport for Wales is languishing in bottom place for UK customer satisfaction and passengers have complained that the quality of the service is deteriorating month by month. Raising prices whilst running a consistently poor standard will push people away.

“After sinking £125m to bail out TfW, it is high time that commuters in Wales see significant improvement to the service and a return on Labour’s investment of taxpayers money.”

Rail services administered by Transport for Wales are simply unacceptable. That is the opinion of the nationalist leader in Wales, Mr Rhun ap Iorwerth this is from a party that has propped up Labour in Wales for 20 years don’t forget a vote for Plaid Cymru is just another vote for Labour

Transport for Wales the same excuses keep on coming

Unfortunately, many of these trains were damaged during the recent storms, so they’re still undergoing repair and maintenance work ^Holly

I’m sorry to hear this. Unfortunately due to ongoing repair work, we have a reduced number of trains/carriages available. We’re also working to improve our network with our new trains. They’ll all be in service this year and will help alleviate capacity issues ^Holly

Hi, we are currently running a reduced timetable on this line, we expect to be running a full service within the next few weeks.”^Meg

Hi there, unfortunately many of our trains were damaged during the recent storms, so they’re undergoing essential maintenance and repairs. We’re working to get them back in service as soon as possible. I’m sorry for any inconvenience this may cause ^Holly

Hi there, I’m sorry to hear this. When a train is booked to run with a refreshment trolley, we’ll always try and provide the service advertised. However, sometimes this is not always possible. I’d recommend submitting your feedback about this here: https://tfw.wales/help-and-contact/rail/complaint… ^Holly

Unfortunately if many people are using the WiFi at a station, this will cause a drain on the service, which isn’t a fault of the App. I’m sorry about this ^Holly

This service was cancelled due to more trains than usual needing repairs at the same time. I’m very sorry for any inconvenience, the next service will be at 18:53 ^Gwen

I’m sorry about this. The allocation of carriages to services is based on availability on the day. I’m afraid that currently, many of our trains are out for essential maintenance and repairs due to damaged the endured during the recent storms (1/2)

Thank you for confirming. Unfortunately we’re having to run a reduced timetable on the Rhymney line due to fleet availability. I’m sorry for any inconvenience this may cause ^Holly