Cwm Taf University Health Board – Review of Follow-up Outpatient Appointments
The review, which was carried out between April 2015 and June 2015, sought to answer the question: ‘Is the Health Board managing follow-up outpatient appointments effectively?’
The Health Board is improving the accuracy of its follow-up waiting list but the number of patients delayed is increasing and it needs to do more to assess clinical risks, improve administrative processes and address follow-up delays.