Cardiff and Vale University Health Board – Review of Follow-up Outpatient Appointments
This review, which we carried out between April 2015 and June 2015, sought to answer the question: ‘Is the Health Board managing follow-up outpatient appointments effectively?’
From a difficult starting point, the Health Board is taking appropriate action to identify the volume of its outpatient follow-up need but too many patients are delayed, the trend is worsening and it needs to do a lot more to develop sustainable follow-up outpatient services.
