Ombudsman hits out at “apparent lack of proactivity” from Welsh social landlords in addressing damp and mould issues for residents
The Public Services Ombudsman for Wales (PSOW) has issued a call to all public sector and social landlords in Wales to improve their responses to poor housing and complaints of disrepair, after its latest report found “an apparent lack of proactivity” in identifying and tackling those properties suffering from damp and mould. Damp and mould…