Cwm Taf Morgannwg University Health Board  want your feedback

Cwm Taf Morgannwg University Health Board  want your feedback

Llais Cymru

Llais Cymruis is an independent statutory organisation that represents the interests of patients and the public in the National Health Service in Cwm Taf Morgannwg.

Information about Llais Cymru is available from their website: https://www.llaiswales.org/

We’re here to make sure your views and experiences are used by decision-makers to plan and deliver better health and social care services.  And when things go wrong our independent and trained complaints advocates can support you to make complaints.?

CTMU HB is celebrating Patient Experience Week and our shared commitment to patient-centred care.  Your feedback allows us to gain an insight into the experiences of the care we provide to you, your families, unpaid carers and friends.  This feedback allows us to understand what is working well, where we can drive service improvement, and share the learning from this.

To celebrate the roles our staff play in ensuring everyone who accesses care in CTM receives the care and attention that not only meets their needs but exceeds their expectations. Together, we’re not just celebrating a week, we are forging a path toward continuous improvement and excellence in healthcare delivery for CTM and our communities.

Comments can also be sent via email or telephone to our PALS teams:

Bridgend PALS: Telephone: 01656 754194 / Email: CTM.BridgendPALS@wales.nhs.uk

Merthyr PALS: Telephone: 0

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