Ombudsman praises Welsh councils for progress in administering homelessness assessments

Welsh local authorities have made progress in the administration of homelessness assessments but there are opportunities for further improvement, the Public Services Ombudsman for Wales has said. The Ombudsman’s comments came in a follow-up report to its ‘own initiative’ Investigation, Homelessness Reviewed: an open door to positive change, undertaken in 2021. The 2021 report examined whether local authorities…

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