Public services and code of conduct complaints see “staggering” rise, Welsh Ombudsman says
The Public Services Ombudsman for Wales has reported a 37% increase since 2019 in the number of new complaints received about public services and the behaviour of local councillors. In its annual report and accounts for 2023/24, the watchdog added that it had received 1,110 complaints about local councils, a 28% increase over the last five…
