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DECI report for Royal Glamorgan Hospital, Cwm Taf University Health Board published

Healthcare Inspectorate Wales (HIW) today publishes a report following an unannounced Dignity and Essential Care inspection to Ward 3 of Royal Glamorgan Hospital, part of Cwm Taf University Health Board. The inspection was undertaken on 10 and 11 September.

Overall, HIW inspectors found that patients were very satisfied with the way that the ward team had provided them with care and support. HIW also found that patients were encouraged to speak up if they had any concerns about their treatment and were usually treated with dignity and respect.

HIW found that staff were committed to providing good standards of care to patients in all circumstances. HIW found that the ward team placed a great emphasis on providing services to patients through the use of established management processes and well understood policies, procedures and guidelines designed to achieve successful delivery of care and treatment.

They did however find that some registered nurses did not feel empowered to take decisions about specific aspects of patients care. The Health Board has therefore been advised to introduce suitable measures to ensure that staff are confident and competent in relation to all aspects of service provision to patients at all times.

Overall, HIW inspectors were satisfied with the attention being paid to issues associated with the delivery of safe and effective healthcare/services. The Health Board has however been advised to ensure that staff are competent and confident in the application of current legislation associated with the Mental Capacity Act, and Deprivation of Liberty Safeguards (DoLS). This is to ensure that patients are not unlawfully deprived of their liberty. The Health Board has also been advised of the need to ensure that the ward team adheres to current guidelines in relation to Infection, Prevention and Control so that patients and staff are protected at all times.

Where HIW has identified findings which require improvement, the Health Board has submitted an action plan to address these. It will be evaluated as part of the on-going Dignity and Essential Care inspection process. The action plan is included at the end of the report.

More information on the following document DECI inspection report - Royal Glamorgan Hospital - 10 September 2014

Source: Healthcare Inspectorate Wales (HIW)