On Friday I took my grand-daughter to PCH, following the ambulance that was carrying her husband, who the ambulance personnel thought might be suffering from angina. On arrival at the hospital we discovered that A and E was closed! Friday night...presumably one of the busiest nights of the week! A sign on the reception desk instructed people to go to the Minor Injuries Unit (just around the corner). On arrival there were about 20 people already there ...not all people needing treatment but family members as well. After staying for 10-15 minutes I left my grand-daughter and her husband. I was told next day that after around 3 hours wait the patients were told that there was only one doctor on duty in the hospital and they should all leave and come back the next day, but could expect a minimum wait of 5 hours. My grand-daughter's husband whilst at the hospital felt very ill and lay on a bed..to be told by one of the Health Service's so-called angels to get of it. During this extended period of wasting time the reception staff mainly drank coffee....and left 'phones ringing until finally picking up the receiver and putting it down again immediately. When the staff were asked who complaints could be made to...guess what!They couldn't tell people, and no complaints forms were available. ISN'T OUR HEALTH SERVICE WONDERFUL!!! Needless to say this isn't the end of the matter.